Make more time for members.
Reduce the gathering and checking behind a member review, while keeping conversations and judgment with your staff.
Credit Unions
Modernize processes without rebuilding your entire stack.
Built for credit unions
Your staff wear many hats. Sphinx helps with the research, document checks, and case preparation behind member due diligence, so your team has more time for the work that needs a person.
Support a smaller team.
Give BSA and operations staff prepared evidence, clear exceptions, and extra analyst capacity when the queue grows.
Work with what you have.
Start with a defined workflow in your existing systems, using your procedures and approval boundaries.
In practice
Less casework.
More time for members.
Resolve member screening matches
Spot altered income and address evidence
Give the BSA team a complete case
Look deeper into business memberships
Bring in a team for the backlog
Resolve member screening matches
Sphinx compares member identifiers with screening hits and researches matches using your procedures. Clear false positives are documented; uncertain cases reach your staff with the supporting evidence.
Spot altered income and address evidence
Doc Fraud checks member statements, pay stubs, and address documents for inconsistent figures, templates, editing traces, and AI artifacts. Flagged fields and supporting signals help staff focus their follow-up.
Give the BSA team a complete case
Sphinx gathers account history and counterparty research into a documented investigation. If a SAR is needed, the same evidence supports a draft timeline and narrative for BSA staff to review and approve.
Look deeper into business memberships
Atlas traces business members’ ownership and checks websites, addresses, and public records against their applications. Missing owners and unsupported claims are flagged with sources for onboarding or periodic review.
Bring in a team for the backlog
Frontline’s AI-supported analysts handle overdue member reviews, alert backlogs, and remediation in your systems. They follow your procedures and return documented, quality-checked cases so staff can focus on members.
A customer perspective
“For a team our size, the value is having less time tied up in routine reviews and more time to focus on our members.”
$2B AUM credit union
The Sphinx platform
The right support.
From research to resolution.
AI Agents
Carry out research and case preparation in the tools your team already uses.
Doc Fraud
Examine submitted documents and surface evidence of inconsistencies or alteration.
Atlas
Investigate businesses, map ownership, and connect findings to their sources.
Frontline
Add expert analysts, powered by AI, to help deliver your operational work.
Explore further
More for your team.
Common questions.
Do we need to change our core system?
Sphinx agents can work through existing browser-based interfaces. We review your tools and the specific workflow first, then agree the access and setup needed.
Is this useful for a small BSA or operations team?
You can begin with one recurring queue or review task. AI handles preparation and research, while Frontline can provide additional analyst capacity for a defined project or ongoing work.
Does AI make decisions about our members?
Your team defines the checks and approval boundaries. Staff retain the decisions that require judgment and the conversations with members; Sphinx prepares the material that supports that work.